Kentucky Proud Market Kentucky Proud Market Kentucky Proud Market Contact Us Customer Service My Account
Shopping Cart & Check Out
Items: 0    Amount: $0.00
Offering specialty foods, beverages and hand crafted items grown and produced by Kentucky Proud and Kentucky Crafted members.
 
Kentucky Proud Brands Apparel Artwork Baking Goods Beverages Spreads, Dips & Salsa
Chips & Snacks Condiments Fudge & Candy Gifts Housewares Jams, Jellies, Preserves, Honey
Jewelry Marinades & Sauces Nuts, Popcorn, Dried Foods Pet Treats Spices and Herbs Gift Baskets         Wine
Home » Customer Care » Our Return Policy

Our Return Policy

  

We want you to be satisfied with your purchase. We are committed to delivering your product in excellent condition and in a timely manner. If you are dissatisfied in any way with your purchase, please contact us within 15 days of your purchase date by visiting our Customer Care area and sending us an email. We would like the opportunity to correct the situation if possible.


Merchandise Damaged in Shipping

In the event you experience a problem with a shipment, please contact us within five (5) days of when you received the shipment by visiting our Customer Care area and sending us an email. We may ask that you return any unopened items for quality control information. At our discretion we may offer a replacement, a discount, a refund or an account credit to be used for a later purchase.

Dissatisfaction with the Quality Received

In the event you do experience a problem with the quality or taste of an item you purchase from us please contact us within 15 days of when you receive the item and provide the details of your problem. We will do our best to resolve the problem if at all possible.

 


       

KENTUCKY PROUD MARKET

We are excited to announce the launch of the Kentucky Proud Market website along with the opening of the first Kentucky Proud Market location in The Shops at Lexington Center. Located in the heart of downtown Lexington adjacent to Triangle Park, Victorian Square Shops, Rupp Arena and hotels, the center boasts over 1 million visitors per year for UK games, concerts, sports venues, family shows, conferences and conventions. The 5,000 square foot store in endorsed by The Kentucky Department of Agriculture and is a venture spearheaded by Kentucky Proud member Elk Creek Vineyards. Curtis Sigretto, owner of Elk Creek Vineyards, brings over 20 years of retail expertise as the founder of Halloween Express, a seasonal retail business that boasts 165 stores in 40 states. Kentucky Proud Market offers specialty foods, food ingredients, beverage, and hand-crafted items grown and produced by Kentucky Proud members.

Registered Kentucky Proud and Kentucky Crafted members are invited to participate in selling products at Kentucky Proud Market on a wholesale consignment basis. Participants will establish an account that outlines the amount of product shipped to the store initially and the ideal flow of product over time. We will tailor your consignment agreement to the size of your business. We are committed to offering product from both large and small companies, and require that all participants be registered members of Kentucky Proud or Kentucky Crafted.